Hbet believes entertainment is only enjoyable when it stays in control. Responsible gaming helps you protect both yourself and your family. This page covers all our tools and guidelines.
18+For adults only. Gambling can lead to financial loss.
Tools hbet gives you to stay in control of your gaming
Set a limit on how much you'll deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately, and increasing it requires a 72-hour waiting period.
Set a daily time limit for how long you'll play. Once the limit is reached, the platform will automatically alert you and end your session.
You can temporarily or permanently close your own account whenever you need to. Self-exclusion options range from 24 hours up to 5 years.
A reminder popup will appear at set intervals showing how long you've been playing and how much you've won or lost. This keeps you aware and in control.
View your full gaming history — how much you've deposited, won, and lost. Transparent data helps you make better decisions.
Concerned about a family member's account? Let our support team know. We'll act promptly and review the account if needed.
Online gaming is a form of entertainment — it's fun, exciting, and sometimes rewarding. But like any entertainment, it's only healthy when kept in check. At hbet, we believe responsible gaming isn't just a policy — it's a genuine commitment to our members.
Many people in Bangladesh use online gaming platforms for entertainment. But a small number sometimes cross the line — often without realizing it. Building responsible gaming habits protects you not just from financial loss, but also from stress and family problems.
Hbet always wants its members to play with a smile. That's why we've built a range of tools, guides, and support systems for responsible gaming. You can access these features at any time.
Responsible gaming doesn't mean stopping — it means enjoying entertainment mindfully, with a plan, and within your means.
If you notice even one of these signs in yourself, use hbet's self-exclusion tool right away or reach out to our support team.
There are a few simple but effective steps you can take to build responsible gaming habits. Following these will keep your hbet experience positive every time:
At the start of each month, decide the maximum amount in BDT you are willing to spend on gaming. This should come from your entertainment budget — never from bill money or household funds. Use hbet's deposit limit tool to keep yourself within that limit.
Decide in advance how long you'll play each day. Set a timer on your phone or use hbet's session time limit feature. When time's up, take a break.
Do not play when you are angry, frustrated, or emotionally overwhelmed. Strong emotions impair decision-making and increase the risk of exceeding your budget. Always play with a clear head.
Gaming is entertainment — a win is a bonus. The risk of losing is always there. Chasing wins with bigger bets only increases the risk of loss. Stay realistic.
Take regular breaks. Spend time with family, friends, and hobbies. Keeping balance in life is what keeps gaming a healthy form of entertainment.
All of hbet's responsible gaming tools are free and available at any time from your account settings.
Self-exclusion is hbet's most powerful responsible gaming tool. If you feel you need some distance from gaming, this tool is for you. Once self-exclusion is activated, your account will be inaccessible until the selected period has ended.
From 24 hours up to 30 days. Your account will be completely locked during this period.
From 3 months up to 5 years. A permanent account closure option is also available for more serious situations.
Do not attempt to open a new account during your self-exclusion period. Doing so violates our policy and works against your own protection.
Hbet strictly prohibits anyone under 18 from using the platform. We verify age at registration and confirm identity through the KYC process. Here are some steps you can take to prevent younger family members from accessing the platform:
Ask yourself the following questions:
If your answer is "often" or "always", please reach out to our support team.
Reach out to us anytime, for any issue. Our team is available 24 hours a day.
Find answers to the most frequently asked questions here
Every member's safety is our top priority at hbet. We're here for you through responsible gaming tools, 24/7 support, and transparent policies.
18+ For adults only. Play responsibly.